Privacy Policy

Effective Date: [Nov/24/2025]

Thank you for visiting VYLAQ (“we,” “us,” “our”). This Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to the terms below.

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## 1. Information We Collect

### 1.1 Information You Provide:
- Name  
- Email address  
- Phone number  
- Billing & shipping address  
- Payment information (processed securely by third-party processors)  
- Order details and communication history  

### 1.2 Automatically Collected Information:
- IP address  
- Browser & device information  
- Pages visited  
- Time spent on site  
- Click behavior  
- Referring URLs  

Collected using cookies, pixels, and similar tracking tools.

Learn more about cookies here:  
👉 https://www.allaboutcookies.org/

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## 2. How We Use Your Information

We may use your information to:
- Process and deliver orders  
- Provide customer support  
- Improve website performance  
- Run ads & retargeting campaigns  
- Prevent fraud  
- Comply with legal obligations  

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## 3. Cookies & Tracking Technologies

We use cookies and similar tools for:
- Personalization  
- Secure checkout  
- Analytics  
- Advertising  

You can control cookies in your browser settings:  
👉 Chrome: https://support.google.com/chrome/answer/95647  
👉 Firefox: https://support.mozilla.org/en-US/kb/disable-and-enable-cookies  
👉 Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac  

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## 4. Sharing Your Information

We may share information with:
- Payment processors  
- Shipping carriers  
- Analytics providers  
- Advertising networks (Google, Meta, TikTok)  
- Fraud prevention tools  

We **do not sell** personal information for money.  
Some data sharing may qualify as “selling” or “sharing” under the CCPA/CPRA.

To opt out:  
👉 **Visit our Opt-Out page:**  
Do Not Sell or Share My Personal Information

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## 5. Advertising & Analytics

We may use:
- **Google Analytics**  
- **Google Ads (Remarketing)**  
- **Facebook Pixel**  
- **TikTok Pixel**  

You can opt out of personalized ads here:  
👉 Google Ads: https://adssettings.google.com  
👉 Facebook Ads: https://www.facebook.com/adpreferences/  
👉 TikTok: https://support.tiktok.com/en/account-and-privacy/personalized-ads-and-data

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## 6. Data Retention

We retain data only as long as needed for:
- Fulfilling orders  
- Complying with tax/legal requirements  
- Security & fraud prevention  

Data is deleted or anonymized when no longer required.

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## 7. Your Rights

Depending on your location, you may have the right to:
- Access your personal data  
- Request deletion  
- Request correction  
- Opt-out of data sharing or targeted ads  
- Know what data we collect  

To make a request:  
📧 support@vylaq.com  
📞 +1 (307) 888-9755  

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## 8. California Privacy Rights (CCPA/CPRA)

California residents can:
- Request access  
- Request deletion  
- Request correction  
- Opt-out of “selling” or “sharing”  

Submit your request here:  
👉 Do Not Sell or Share My Personal Information

More information:  
👉 https://oag.ca.gov/privacy/ccpa

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## 9. Children's Privacy

We do not knowingly collect data from children under 13 years of age.  
If you believe we have such data, contact us and we will remove it.

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## 10. Security

We use reasonable security measures including:
- SSL encryption  
- Secure payment processors  
- Limited internal access  

No system is 100% secure — use at your own discretion.

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## 11. International Users

We operate in the United States.  
If you access our site from outside the U.S., your information may be transferred and processed in the U.S.

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## 12. Changes to This Policy

We may update this Privacy Policy occasionally.  
The “Effective Date” reflects the last change.

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## 13. Contact Us

If you have questions about this policy, contact us:

📧 support@vylaq.com
📞 +1 (307) 888-9755
🏢 30 N Gould St, Sheridan, WY 82801, United States