Shipping Policy
# Shipping Policy
**Effective Date: Nov/24/25
At VYLAQ, we strive to deliver your order as fast and reliably as possible. Below are the key details of our shipping process and guidelines.
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## 1. Processing Time
- All orders are processed within 1–3 business days (excluding weekends and U.S. holidays).
- Once your order has been processed and dispatched, you will receive a tracking number via email.
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## 2. Shipping Coverage
- We currently ship orders to the United States only.
- International shipping is not available at this time.
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## 3. Shipping Methods & Estimated Delivery
We partner with trusted carriers such as USPS, UPS, and FedEx to ensure safe delivery.
| Shipping Method |
Estimated Delivery Time |
Cost |
| Express Shipping | 5–10 business days | $9.99 |
| Standard Shipping | 7–12 business days | $4.99 |
*Delivery times may vary due to weather, holidays, or carrier delays.*
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## 4. Order Tracking
- Once your order ships, you’ll receive a confirmation email with tracking details.
- You can then track your package directly on the carrier’s website using the tracking number provided.
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## 5. Shipping Restrictions
- We do not ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or U.S. Territories at this time.
- Hazardous materials, oversized products, or restricted items may not be eligible for shipping.
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## 6. Incorrect Address / Failed Delivery
- Customers are responsible for providing a correct shipping address during checkout.
- If a package is returned to us due to an incorrect or incomplete address, the customer will be responsible for reshipment costs.
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## 7. Contact Us
If you have any questions about our shipping policy or need assistance, you can contact us at:
Email: support@vylaq.com
Phone: +1 (307) 888-9755
Address:
VYLAQ
30 N Gould St
Sheridan, WY 82801
United States